Privacy Policy

Welcome to Gen Z. Your privacy is a priority for us. This policy explains how we handle your personal info to keep your wellness journey safe and secure. By using our services, you’re agreeing to these terms. If you don’t agree, please refrain from using our platform.

2.1 Personal information

We may collect personal information you provide directly to us, including:

• Name, email address, and contact details
• Date of birth and age verification
• Account credentials (username and password)
• Profile information and preferences
• Payment and billing information
• Health and wellness information you choose to share
• Survey responses and assessment results
• Messages and communications with service providers

2.2 Automatically collected information

When you use our services, we may automatically collect certain information, including:

• Device information (device type, operating system, browser type)
• IP address and location data
• Usage data and interaction patterns
• Cookies and similar tracking technologies
• Log files and analytics data

2.3 Information from third parties

We may receive information about you from third-party services, such as:

• Social platforms when you connect your account
• Authentication providers (for example, Google OAuth)
• Payment processors (for example, Stripe)
• Calendar integration services (for example, Calendly, Google Calendar)

2.4 Google OAuth authentication

When you sign in with Google OAuth, we may collect the following Google user data:

Profile information

Your name, email address, and profile picture from your Google account.

Account identifier

Your Google user ID for authentication.

How we use Google user data

We use this data only to verify your identity, grant access to the platform, personalize your experience, send account-related notices, and improve how the application works.

Data storage

We store Google user data and OAuth tokens securely in our systems. Data is encrypted in transit and at rest.

Data sharing

We do not sell, rent, or share your Google user data with third parties for advertising or marketing. Sharing is limited to essential service providers (such as cloud hosting) under strict confidentiality, or when required by law.

Data protection

We apply industry-standard safeguards, including encryption and secure protocols. Access is limited to authorized personnel.

Data retention and deletion

We retain data while your account is active. You may request deletion at any time. After account deletion, we remove or anonymize data within 30 days, subject to legal requirements.

User control

You can revoke our access at any time through your Google Account settings.

2.5 Google Calendar integration

When care providers connect Google Calendar:

• Calendar access: we read existing events to check availability for client bookings.
• Event creation: we create events when clients book sessions to reduce double-booking.
• Data storage: we store OAuth tokens; we do not store the contents of your existing calendar events.
• User control: you can disconnect your calendar at any time in your profile settings.

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and manage your account
• Facilitate connections between users and service providers
• Personalize your experience and recommendations
• Send notifications and updates
• Analyze usage patterns and help keep the platform secure
• Comply with legal obligations

4.1 Service providers

We may share information with vendors that perform services for us, such as Stripe (payments), cloud hosting, email delivery, and analytics tools.

4.2 User connections

When you connect with service providers or other users, we may share relevant profile information, booking details, and in-platform messages as needed to deliver the Service.

4.3 Legal requirements

We may disclose information if required by law, court order, government inquiry, or to protect the safety of users.

4.4 Google user data — no sale or transfer for advertising

We do not sell, rent, or share your Google user data with third parties for:

• Targeted or personalized advertising
• Sale to data brokers or resellers
• Determining creditworthiness
• Training AI models on your personal data

4.5 Business transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred to the successor entity.

We implement technical and organizational measures, including:

• Encryption of data in transit and at rest
• Secure authentication and access controls
• Regular security assessments
• Secure payment processing through certified providers

Depending on where you live, you may have the right to access, correct, delete, or export your data, and to object to or restrict certain processing. To exercise these rights, please contact us using the details in Section 12.

We take extra care to protect minors:

• We require parental consent for users under 13.
• We limit collection to what is strictly necessary.
• Parents may review or request deletion of their child's information.

We use cookies and similar technologies to improve your experience. You can control them through your browser settings; disabling them may affect some features.

We keep information for as long as needed to fulfill the purposes described in this policy. After you delete your account, we remove or anonymize data unless the law requires us to retain it.

Your information may be processed in countries other than where you live. Where required, we use appropriate safeguards under applicable data protection laws.

We may update this policy from time to time. For material changes, we will indicate the update by revising the Last updated date on this page.

Last updated: April 5, 2026

For questions about this policy, contact us at:

• Email: privacy@genzapp.com, contact@genzapp.com
• Website: https://genzapp.com